FAQ Details

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Not now, as we are not offering services from outside the US. But in future we will be offering such services and you will be bale to buy from other countries.

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Arrival time for packages vary as per the destination country and carrier. Splice packages acquire results from carrier companies in real time. However, package can get delayed or faster as per the shipment procedure and protocols defined by carrier companies.

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Yes, you can buy items from different stores and get them delivered at our facility for consolidation & Shipping.

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If you have received multiple packages in your suite not to worry splice packages will take care of it, just submit consolidation request for all packages and our specialized team will consolidate all items in one shipment so you can save $ and time.

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Yes, that’s what we are specialized in. You can submit consolidation request for your all items you want to ship at your home-address.

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As long as shipment is at our facility and in processing user can submit request for hold on shipment, once the payment is made, we cannot hold shipment.

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Once package is received and uploaded to your account and you want to return the package, please contact seller and get return label from seller and you can submit request from our Live Chat Support.

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We will upload your package to your account within 12 business hours.

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Yes, you can ship letters, Magazines or other important documents with splice.

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Shipping rates does not include any VAT or Duty Taxes. These taxes are payable to your chosen carrier at the time of delivery of your shipment or you can pay these taxes to your local customs.

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If the payment is made during the first half of business hours which is till 2:00 pm EST we will ship your package in evening same day.

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Yes, you can ship your package all these addresses.

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